About JSA in the Media
"20/20 Profiles Rise and Fall of Jewelry Theft Gang."
JCK Online
August 4, 2015
"Female robber carries out gunpoint robbery."
A rare instance of a female in a store alone carrying out a gunpoint robbery and using zip ties on employees. JSA is offering a reward up to $5,000 for her apprehension.
Southern Jewelry News Online
August 26, 2015
ABC News,“Smash-and-Grab Robberies on the Rise in the U.S.”
May 27, 2015
Jewelers Mutual Insurance Company presents a security webinar featuring John Kennedy, President, Jewelers' Security Alliance, and Scott Guginsky, VP, JSA. The webinar features JSA's 2014 U.S. jewelry crime statistics, and describes jewelry crime trends and steps jewelry businesses need to take to improve their chances of avoiding crime.
April 16, 2015

Three black male suspects entered a retail jewelry store and attempted to smash watch showcases with hammers. However, the showcases had laminated glass that did not break after many blows of the hammers. When the suspects realized that they would not be able to smash into the showcases, they left the store without taking any merchandise.RECOMMENDATION: Showcases with high-security glass can prevent losses from smash and grab attacks.

Suspect Image
The couple pictured above went into the jewelry section of a department store in Spartanburg, SC on May 4, 2015 at 7:30 p.m. After distracting a sales associate, the suspects switched a diamond from a pair of 1.5 carat yellow gold diamond earring studs. Suspects later attempted to pawn several pieces of jewelry at pawn shops in the Lavonia, GA area, and were driving a dark blue or black newer Lexus. If you have information contact Jason Tapp of the Spartanburg Police Department at 864-596-2847.

Chattanooga, TN - August 23, 2015

Three black male suspects were arrested in connection with grab and run crimes that occurred at retail chain stores in Chattanooga, TN on 08/13/15 and 08/21/15. In the 08/13 case, one suspect ran with a diamond engagement ring and a wedding band during a presentation. In the 08/21 case, three black males entered a retail jewelry store and talked to a sales associate about engagement rings and credit accounts. One suspect left the store, and another asked to see an engagement ring. When shown the ring, the suspect grabbed it and ran. Pictures of the suspects were obtained from a video surveillance system in a nearby department store. The suspects were arrested the next day in a stolen vehicle after committing other thefts in the area. No merchandise was recovered.

Lone Tree, CO - August 21, 2015

Four black male suspects were arrested after a smash and grab robbery at a mall retail jewelry store. At 7:09 p.m. the four suspects used sledgehammers to smash several showcases and remove high end gold watches, and departed on foot. One suspect was stopped inside the mall and seven watches were recovered. The other three suspects were arrested outside the mall, immediately after they exited, and the remainder of the watches were recovered.

Panama City Beach, FL – August 11, 2015

At 10:10 a.m. a white female suspect entered a retail jewelry store, asked about some watches, and lured two sales associates to the rear of the store. Once there, a male suspect walked in front of the store and removed the prop that was holding the front door open, but he never entered the store. Once the front door was closed, the female suspect pulled a handgun, ordered both associates to drop their showcase keys, zip tied the two sales associates, and ordered them into the back break room. The female suspect then locked the front door and removed watches and diamond goods from the showcases. The suspect exited the store at 10:22 a.m.

A sales associate stated that the female suspect had been in the store one day before the robbery asking about jewelry items. The female suspect is described as 5’8”, 130 lbs., with brown hair. It has been reported that she cased the store the day before the robbery, including looking at the surveillance cameras. She is also reported to have been carrying the same bag as in previous robberies, and wearing an earpiece to communicate with an accomplice outside the store If you have information, contact Captain Robert Clarkson of the Panama City Beach Police Department at 850-233-5000. A white female of similar description committed a similar gunpoint robbery at a retail jewelry store in Dawsonville, GA on August 5, 2015 at 10:20 a.m.

Chula Vista, CA – August 18, 2015

An Hispanic male suspect entered a jewelry store at 3:30 p.m., and in response to a question by a sales associate, stated that he was “just looking.” Seconds later the suspect grabbed an entire rotating glass box of estate jewelry, filled with rings, watches, pendants and cameos, from the top of a showcase, placed it on his shoulder, and run out of the store. He threw it into the back of an older green Ford F-150 truck, with the engine running, that was waiting for him and had a female passenger. The suspect is described as 20-27-years-old, 5’10” and 185 lbs. If you have information, contact the Chula Vista Police Department’s Property Crimes Unit at 619-691-5167.

RECOMMENDATION: A display case needs to be anchored in a manner preventing a suspect from grabbing and running with it.

Glenview, IL – July 31, 2015

Shortly after 9:00 a.m. two traveling salespersons, a male and a female, were in a Motel 6 parking lot when a dark colored van containing at least three suspects pulled up. The suspects confronted the two salespersons and after a brief struggle grabbed several bags containing gold merchandise and drove away.

Los Angeles, CA - August 6, 2015

At 6:15 p.m. a jeweler carrying merchandise stopped at a deli near West Pico Blvd. While he was placing two carry-on size luggage bags in the trunk of his car, two suspects approached him. One suspect started to grab one of the bags, and the jeweler resisted. The second suspect punched the jeweler in the nose, knocking him to the ground. The suspects were described as wearing black masks and black clothing. The two suspects fled in a car driven by a third suspect.


Even if a jeweler follows all the right procedures to discourage robberies, the jeweler may still wind up a robbery target. JSA's main advice if you do have a robbery is this: Do not resist, and cooperate fully. For many years the JSA has promoted the following lifesaving guidelines on what to do in a robbery:

1. Obey the orders of the robber. Do not say or do anything, or even raise your hands, unless told to do so. Cooperate fully and try not to panic.

2. Do not attempt to disarm the robber or reach for a concealed weapon. Assume that the robber will shoot without hesitation.

3. Never do or say anything that would anger the robber. Example: do not stare at him and have him think that you are trying to memorize his facial characteristics.

4. The less time the robbers are in the store, the less risk there is of injury. Once the robbers have your merchandise, they can be expected to leave quickly.

5. Do not press a holdup alarm, if your premises has one, until the robbers have left the store and you have locked the door. If the police arrive while the robbers are in the store, or if the robbers return, a deadly hostage situation could develop.

6. Expect to be threatened. One of the robber's weapons is the fear he creates. Robbers commonly say: "I'll kill you if you make a move!" This is a typical threat. Expect it. Keep calm.

7. Frequently the robber will force the jeweler and his staff to a back room or washroom. Expect to be tied up or handcuffed, or told to lie on the floor. Do as you are told.

8. If you are out of the robbers' sight, in a back room or elsewhere, stay where you are. Do not intrude on the crime scene.

9. Do not chase the robbers or follow them out of the store.

10. Call the police immediately after the robbers leave and you have locked the door. Do not wipe or try to clean the cases or other surfaces, or otherwise disturb the crime scene before the police respond, because you may destroy fingerprints or other valuable evidence. Try to memorize all the locations touched by the robbers so that you can advise the police about possible fingerprint evidence when they arrive.

11. Try to keep witnesses present until the police arrive. At the least, obtain the names, addresses and phone numbers of any witnesses.

12. Do not talk to the media or allow them to film in your premises. Refuse all media interviews.

13. It is important to rehearse with all employees what they should do in a robbery. Being prepared may help prevent an employee from panicking and provoking violence.

1. Jewelers should confirm with their alarm company that their alarm set-up will provide protection from entry from the roof, side walls and all possible points of entry, in addition to doors and windows.

2. All jewelry premises need line security for their alarm system, and need to test their system from time to time.

3. Police and jewelers must respond to all alarm signals, and examination of only the ground floor doors and windows is not sufficient. The roof, sidewalls and all possible points of entry must be examined, including through neighboring premises. Rooftop burglars have come through the roof in mall locations as well as in other types of locations, and many jewelry stores have been entered by breaking through sidewalls after gaining entry to an adjacent store from the roof of that adjacent store.

4. Do not position a safe on an outside wall or a wall of a neighboring office or store that would allow burglars to break through a wall and penetrate the safe without even entering the jeweler’s premises.

5. TL-15 and TL-30 and TL-30x6 rated safes are not adequate protection from today’s burglars, who can purchase inexpensive cutting devices from Home Depot or Lowe’s that can cut into and penetrate these safes.

6. Don’t leave merchandise out at night in showcases.

7. Don't cover showcases when closed with cloth or other material. It is safer when potential burglars case your store to see empty, exposed showcases rather than covered showcases.

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